Tenant Handbook

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  1. Introduction
    1. Welcome
  2. General Building Operations
    1. Property Management Office
    2. Property Management Team
    3. Business Hours
    4. Building Closures
    5. Postal Service
    6. Delivery Services
    7. Elevators
    8. Loading Dock
    9. Stairwells
  3. Tenant Information
    1. Rental Remittance
    2. Tenant Insurance
    3. Parking Procedures
    4. After-Hours Building Access
    5. Designated Persons
    6. Tenant Vendor Requirements
    7. Tenant Graphics
    8. Lobby Electronic Directory
    9. Keys
    10. Moving Policies and Procedures
    11. Move-Out Procedures
  4. Services and Facilities
    1. Standard Building Services
    2. IMPAK Solution
    3. Janitorial Services
    4. Above-Standard Janitorial Services
    5. Carpet Cleaning
    6. Removal of Above-Standard/Extra Trash
    7. Window Cleaning
    8. Pest Control
    9. Above-Standard Building Services
  5. Security
    1. Security Notice
    2. Building Access Control Systems
  6. Tenant Emergency Procedures
    1. Introduction
    2. Fire Procedures
    3. Active Shooter
    4. Medical Emergency Procedures
    5. Severe Weather procedures
    6. Power Failures
    7. Elevator Stoppage
    8. Workplace Violence Procedures
    9. Recovery Procedures
    10. Media Interactions
  7. Rules and Regulations
    1. Rules and Regulations
  8. IT / Telecommunications
    1. IT / Telecommunications
  9. Tenant Improvements and Alterations
    1. Tenant Improvement and Alterations
  10. Forms
    1. Forms

Elevators

The building and garage are equipped with 8 elevators providing service to the following areas: 

  • Four passenger elevators serving the lobby floor to 6th floor
  • One freight elevator serving the lobby floor to 6th floor
  • Three passenger elevators serving the parking garage Levels 1(A) – 7(G) 

The freight elevator must be used for all deliveries (See GENERAL BUILDING INFORMATION/Delivery Services section of this Handbook). Circumstances requiring the use of the freight elevator at length are to be coordinated through the Property Management Office and must be scheduled at least 24 hours in advance for after-hours and weekend usage.

After your initial move into the building, we request that your Company continue to schedule use of the freight elevator through the Property Management Office. 

Elevator Emergencies

All elevators in the building and garage are equipped with emergency phones linked to a 24-hour answering service.  The phone is activated by pressing the push-to-call button located on the elevator panel. 

If the elevator malfunctions or stops, press and release the call button.  Each elevator will have an elevator identification number on the panel.  Tell the person responding to your call which elevator you are in and approximately which floor you are stopped on. 

Elevator mechanics are on call, and they can respond to an emergency call from Security or the Property Management Office.